Happening Now
Regular Dining Car to Return to Crescent
May 17, 2024
By Jim Mathews / President & CEO
The Crescent is getting its dining car back, effective June 1.
This is incredibly welcome news for passengers on the Crescent. Up to now, this train has offered its Sleeper passengers Flex dinners in a box, prepared in a Cafe car with very little real seating available and passengers encouraged to eat in their rooms. And, of course, Coach passengers were out of luck entirely.
Although a regular dining car will be on the consist beginning June 1, the food offered on this dining car will be Flex dining rather than a Traditional menu, and in the beginning it will be limited to sleeping-car passengers only.
However, we confirmed with Amtrak senior leadership Thursday afternoon that the railroad is in the process of identifying, hiring, and training additional on-board service crew so that within a few months, or perhaps by next year, coach passengers on the Crescent might be able to enjoy a dining-car meal.
When they do, they'll experience another innovation aimed at improving the Flex experience with slightly different menus and portion sizes, as well as getting rid of the plastic and cardboard box in favor of traditional plating and tablecloths. This so-called "Flex Plus" model is already being tried out now on the Lake Shore Limited.
Prices for Coach passengers to “buy in” to a dining-car meal would be correspondingly lower than those being charged for Traditional dining on the Western overnight trains, executives told us, acknowledging that Flex meals – regardless of how presented – would have to command a lower price point.
"On behalf of Amtrak’s onboard service staff, I want to thank the Rail Passengers Association for honoring their hard work with this award. The past couple years have indeed been difficult for Amtrak onboard service staff – coping with furloughs and job insecurity, adapting to changing protocols and services, not to mention the unfortunate events such as a tragic derailment and a fatal shooting. Nevertheless, our dedicated members at Amtrak have handled these hurdles with the care, attention and diligence for which they’re known. We thank Rail Passengers for their acknowledgement of our members’ hard work and, as always, look forward to seeing you on the rails."
Arthur Maratea, TCU/IAM National President
December 21, 2021, on the Association awarding its 2021 Golden Spike Award to the Frontline Amtrak Employees.
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