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Web Content Assistant

Category: Technology
Web Content Assistant (Technology)

Overview
Help keep RPA’s website sharp, accessible, and up‑to‑date by troubleshooting
content and display issues and advising staff on publishing solutions.

Key Responsibilities
- Publish and update content in the CMS; ensure consistency and accessibility.
- Triage and fix minor display issues; escalate bugs appropriately.
- Maintain internal content checklists and lightweight QA process.
- Assist with analytics snapshots and simple experiments.

Qualifications
- Comfort with CMS workflows and basic HTML/CSS; JS familiarity helpful.
- Strong communicator who can translate tech to non‑tech teammates.
- Security‑ and accessibility‑aware; careful and methodical.

Time Commitment
~5 hours/week; flexible schedule with quick turnaround for urgent fixes.

Benefits
- Real‑world web ops experience; portfolio‑ready before/after examples.
- Professional references and cross‑team collaboration experience.

Should be a Rail Passengers member or prepared to join Rail Passengers to
participate. To apply, send a resume, clips/links and a cover letter by email to
[email protected].

"The National Association of Railroad Passengers has done yeoman work over the years and in fact if it weren’t for NARP, I'd be surprised if Amtrak were still in possession of as a large a network as they have. So they've done good work, they're very good on the factual case."

Robert Gallamore, Director of Transportation Center at Northwestern University and former Federal Railroad Administration official, Director of Transportation Center at Northwestern University
November 17, 2005, on The Leonard Lopate Show (with guest host Chris Bannon), WNYC New York.